How To Buy
How to order: Browse through the category menu or type in the search box and then choose the product that you want, add to cart, check the quantity needed, enter your email address and the payment method that will be used. Once Sonee Sports receives the payment, we will process the order.
Verification: Please keep your digital receipts after any transactions because we might need it for order verification purposes.
Order Status: Once the order has been successfully processed: we start packing the order and shipping it the to courier within 24 hours. If 24 hours have passed, please wait for the delivery of the items and they will be processed as replacements. You will recieve a tracking note if the order is by Post/Air Cargo
Changing an order: If there is a need to change the size of an item that has already been paid for, please call us immediately since we normally process orders within 24 hours of the order and can change it for you before it ends. If you wish to change the item after recieving it, please contact us @ 3335995
Problems with order received: If there any issues on the received items, please inform us through our contact platforms (social media accounts, website or telephone @ 3335995).
Shipping and Delivery:
Delivery: We provide free shipping and delivery within Maldives through Maldives Post or Maldivian Air Cargo
Delivery lead time: The website receives orders 24/7 but our office pick up has a cut off time of 5:00PM from Sunday through Thursday. All orders placed before the cut off time will be processed from the office on the same day. For orders placed beyond the cut off time (Sunday to Thursday), processing and pick up will be on the next business day.
Orders placed on Fridays and public holidays will be processed and picked up on the following business day.
Please note that we aim to deliver within the time agreed upon at purchase. However, we do not guarantee that all orders will be delivered within the presented time frame. Sonee Sports and delivery partners may follow national and declared holidays; these no-operation days may also affect the processing and shipping of your packages.
Delivery scheduling: Maldives Post Limited's delivery time frame is within five business days from Sonee Sports to the customer.
Location/ Coverage area: We deliver items to any location in Maldives and around the world through DHL and Maldives Cargo Services.
Payment methods: For transactions online, we accept internationally issued credit or debit cards like Visa or American Express or bank deposits to our bank account. In-store, we accept cash, credit and debit cards as well.
Official receipt: Customers will receive digital receipts after they make the transaction through our payment gateway. The official receipts will be sent to the email address that you used for account registration on our website.
Payment status: The Paypal gateway (our website payment portal) will issue an official receipt to your email after successfully completing the payment.